FAQ's

WHAT PAYMENT OPTIONS CAN I USE ON MODE NOIRE?

At Mode Noire, we want you to have an easy experience buying your favorite merch, and we accept the following payment options:

Visa, MasterCard, American Express, Discover
PayPal
Apple Pay

Here are some FAQ’S regarding payment options.

CAN I SPLIT MY PAYMENT BETWEEN MULTIPLE CREDIT CARDS?
You can only use one credit/debit card per order.

HOW DO I PAY WITH PAYPAL?
When you select PayPal during checkout, you’ll need to agree to a billing agreement to allow Mode Noire to bill your PayPal account. The agreement is valid for one hour—but don’t worry, if it expires before you complete your order, you can simply agree again when you’re ready to place an order.

WHAT IS YOUR RETURN POLICY?

At Mode Noire we are very confident in our products and accessories, we accept returns up to 30 days to enable you take our Merch on a trial run. You can still return items after 30days if they’re unworn and unwashed. Shop with confidence!!

HOW DO I RETURN A MODE NOIRE ORDER?

For orders place on wemodenoire.com, you do not need a receipt, but you will need to provide your order number to receive a full refund to your original form of payment.

If you made an in-person purchase at one of our pop shop events, you would need a copy of your receipt to return an item. If you no longer have the receipt, here are few options:

If you provided a phone number or email address, we may be able to look up your order and process a return.
You can return the item unworn and unwashed for a store credit.

WHAT ARE YOUR SHIPPING OPTIONS?

The shipping options offered may vary based on the delivery address, the time of purchase and the availability of items.

AT THE TIME OF PROCESSING YOUR PURCHASE, WE WILL SHOW YOU THE AVAILABLE SHIPPING METHODS, THEIR COST, AND THE DELIVERY DATE OF YOUR ORDER.

Home delivery:

Standard delivery - 4.95 USD / FREE (Orders over 50 USD)

The estimated delivery period is 2-4 business days, depending on the delivery address.

On the same day of the purchase - 9.95 USD

Same day delivery in Minneapolis for orders placed before 1:00 PM, Monday to Friday. Deliveries will be made between 6:00 PM and 10:00 PM EST (some exclusions may apply).

Express delivery - 9.95 USD

The estimated delivery period is 1-2 business days